I just made a huge boo boo…
We just bought this house and it already had Vivint installed with a bunch of door sensors installed. Well… I found the dealer installation code or whatever and I did a factory reset trying to re-do the whole system myself. Here’s the problem, I didn’t remove the sensors first. Now I can’t add or delete them.
I can’t get into system configuration right now because I’m waiting on surety to ship out the new cell modem so of course I’ll have to do the Q44/45 reset.
Now my question, what can I do to fix this? Are the embedded door and stick on door sensors z-wave devices or are they something totally different? Do I have to be in system configuration to be able to add them again? I read you can add them manually with the serial number or something, but I saw that had to be done in the system configuration menu.