Support hours have been extended! We heard your feedback that more support hours are needed and we listened. Effective immediately, Surety support staff hours are:
8:30am - 7:00pm ET, Monday - Friday
10:00am - 2:00pm ET, Saturday & Sunday
As always, thank you for choosing Surety as your Alarm.com provider!
Update: As of 9/5/26 support hours have been extended to full time 7 days a week!