Thanks Jason. So right after I submitted here, Alarm.com got back to me and said my version of the panel hardware doesn’t support the repeater. They sent me a new panel and now everything works fine. I could even enroll it as a Wireless Translator.
I would not have thought that a signal pass-thru would be hardware dependent, but I guess it is. Thanks for your reply!
Justin… Could you tell me what panel version you have? I am also having signal issues due to the distance of some of my sensors to the panel. I was thinking of buying the RE120 repeater, but I want to make sure it’s compatible first.