I just purchased a home, it’s got surety home for security. How can I go about getting the service transferred to me?
Surety and Alarm.com accounts are not transferrable between owners, the prior owner would just cancel service then you could get started activating an account on our website. If they already cancelled service with us then the system should be unregistered and ready to activate.
Steps to get started with an existing system can be found in the link below. If you need help identifying the equipment send us a private message here with the service address and we can assist!