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This guide covers the difference between 3G and 4G LTE

How To Tell if your Cellular Module is 3G or 4G LTE

As of June 2019 all new service through Alarm.com requires an unregistered 4G LTE cellular module due to the impending 3G sunset (2022). In order to sign up for new service through Surety, your alarm system will need to have this 4G LTE module installed. This is guide should help you identify which module you have currently and how to upgrade to 4G LTE. You can input your existing 15-digit cellular module number into this tool here to determine if your module is eligible for service through S…

The module needs to be unregistered before it can be connected to service through Surety as modules can only be tied to one Alarm.com account at a time.