Hi There. Using a Skybell with ADC through Surety. I am having the issue where I receive about 10-15 false notifications after a true motion event. Even after manually viewing the doorbell camera, I will end the feed, then recieve those 10-15 notifications saying that motion has been detected. It’s false as not a thing has moved and extremely consistent of a bug. I have 90% wireless signal and fast internet. I have seen a bunch of users on Surety Forums posting this issue but can’t seem to find the resolution. I have reset the unit, but no luck. Somewhat same issue as (Issue with Motion Notifications and SkyBell)
I am running Firmware 1141. When I try to update the firmware, nothing is available. Can you please help me troubleshoot, as this issue makes it very hard to use the doorbell and rely on the notifications. I saw some users were able to have firmware updated with a known case submitted to ADC. Would this help? Thanks.