Multi-Channel Z-Wave support on Simon XT

Support
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1

I have a Simon XT panel and was wondering if multi-channel zwave devices were supported. I’m assuming multi-channel is the correct term. I have an Inovelli Dual Plug that allows both outlets to be controlled individually. Currently, the device appears to show up as one switch in the Alarm.com app. I believe the Simon XT has multi-channel support so I’m wondering where the error could be?

There is another device that has multiple channel outlets from a different manufacturer that I’d like to use, but wanted to see what to solve this issue first.

2

Typically multifunction Z-wave devices are not compatible with Alarm.com or any Alarm.com compatible control panel unless each function can be learned as its own node. If you cannot learn in the second switch as a Virtual Node, I do not believe you’ll be able to control both.

Based on the instructions for that device, it doesn’t appear it can be learned in separately