I’ve moved into a home with a Surety DIY system already installed. It has a 2 GIG GC3 panel and a 2GIG GC2 panel. I have the access code to the 2GIG GC2 but not the GC3.
Any tips on starting from scratch to get the system attached to an alarm.com account and making sure I take advantage here? I’d like everything to be connected and work but really am at a loss of where to start.
A 2GIG GC2 and GC3 are both main alarm panels and cannot be used as part of the same system. They would be two separate systems. Just to be sure those are the models would you mind posting photos of the panels you have? Are they both mounted in the home?
Steps to get started with a GC2 are found here:
In short for either panel you can check the IMEI here to see if it is unregistered and 4G LTE. Activation is a step by step process on our website after purchasing your chosen service plan. Generally you will need the master user code to be able to run a cell communication test as part of activation, so you should be good with the GC2. The installer code can be reset remotely through our system manager after getting the system connected.