IQ2 Remote Issues

Sometimes the panel just goes off line by itself and won’t reboot until I remove power and let the battery go dead.

Do you mean the screen is black/unresponsive, or the panel just isnt connecting to the main panel?

What firmware version is the IQ Remote reporting?

To troubleshoot, you can try:

  1. Remove the IQ Remote from IQ Panel 2 programming
    • Settings > Advanced Settings > Installation > Devices > Wi-Fi Devices > IQ Remote
  2. Master Reset the IQ Remote
  3. Connect the IQ Remote to the Wi-Fi network that the IQ Panel 2 is on
  4. Pair the IQ Remote to the IQ Panel 2.