Just received an IQ Remote PowerG and I am having issues pairing with my IQ Panel 4.
Using the Automatic Add Sensor method the IQ Panel 4 “finds” and “adds” the IQ Remote. The IQ Remote launches the app but then fails to control the IQ Panel 4. I cannot ARM or DISARM the alarm and cannot access the setting of the IQ Remote PowerG.
What options should be selected in the Auto Learn screen when the IQ Remote PowerG is found?
I have followed the install guide. I have searched for videos on installing the IQ Remote PowerG but have been unsuccessful at locating.
What options should be selected in the Auto Learn screen when the IQ Remote PowerG is found?
You shouldn’t need to select anything, the default settings allow you to arm/disarm from the iq-pg. The below are the defaults from a fresh pairing where the keypad was paired via auto learn mode using the PowerG pairing button from the IQPG:
Turn off the IQ-PG by holding the button down on the side for a few seconds, then select the Power Down option.
Once off, disconnect the power supply from the back. Inspect the power cable connection at the power supply to ensure it is connected correctly.
Open the battery compartment, taking care not to lose the world’s smallest screw, and inspect the battery. Make sure the terminal is clean/free of debris and that the battery is following the correct polarity.
Close up the battery compartment, reconnect to power (ensuring the barrel connector is connected all the way) and turn the IQ-PG on (hold the button for a few seconds until the red LED comes on). Once powered up, select Settings tray to check that the battery is charging. Clicking on the battery icon will show if charging and what % the battery is at. It can take up to 24 hours to fully charge.
If the IQ-PG does not show a charge of higher than 66% at that point, Remove the IQ-PG from main panel programming and Master Reset the IQ-PG.
To remove from pairing at main panel navigate to: Settings > Advanced Settings > Installation > Devices > Security Sensors > Delete Sensor
To Master reset IQ-PG: Once removed, the home screen will default to unpaired state. Click the menu dots in the upper right hand corner and select Master Reset.
Once master reset- re-pair to main panel and check battery level for improvement.
I’m having the same issue as the OP and it’s great to have everything explained already — thanks! I want to better understand how patch tags work before I update manually to 4.3.0 though. Why won’t my panel update to this version automatically? After I install the patch, will the panel receive future updates? Are there any potential security concerns?
Why won’t my panel update to this version automatically?
Patch tags are required for the panel to download that specific version. Generally in our experience the past few years, Qolsys does not make versions available for automatic update.
After I install the patch, will the panel receive future updates?
Via patch tag, yes.
Are there any potential security concerns?
Security concerns with entering a patch tag? No. You are downloading direct from Qolsys servers.
My experience with Android is limited, but I assumed that new vulnerabilities were occasionally found and patched in the main open source project, and then those patches would get pulled into the forks being used for devices other than cell phones.
Perhaps the smaller scope of Qolysys’s fork of Android (i.e. no web browsing or app store) makes these vulnerabilities less frequent or urgent? I’d prefer if the panel would update automatically from the 4.3.0 (or 4.4.0) patch as needed, but I guess I can watch that firmware release thread for anything urgent.
