Did my instructions work for you?
Hi, can you tell me if the original issue has been resolved?
No, it is not resolved.
It will likely require a resolution in a future firmware release. Hopefully they can get it added to firmware they are currently working on.
I would appreciate a status when this issue will be fixed
Something like what is reported here would be added to the manufacturer’s roadmap and we wouldn’t be able to guarantee any ETA. It would be part of a general firmware release.
There are a couple versions beyond 4.3.0 which are available. This is not explicitly included in either but the latest version 4.4.1 should be installed for communication stability. Is there any difference in behavior with 4.4.1?
I installed the latest update a couple of days ago, but it hasn’t fixed this problem.
I checked this out for you since I was curious. On my IQP4 with 4.4.1 the dimming works. After I enabled it I dragged the slider both directions. The dimming doesn’t happen much for about 3/4 of the slide from the right, but the last 25% does show obvious dimming.
Thanks for pointing this feature out. The brightness was annoying us. Now I have it dimmed down.
Mine will dim too. But when the system is armed the LEDs revert to full on, and stay that way after unarming even though the slider control is set to a minimum position.
Interesting. That is not happening on my panel.
Can confirm on a panel with 4.4.1. Setting does not stay upon arm > Disarm or after a reboot.
Have reached out to Qolsys for follow up. Likely fix is in FW update but if any local steps can be taken I will follow up here.
Weird. Mine does. I just did it twice. Can you give me the steps to reproduce so I can try to do it exactly how you are doing it?
Enabling the feature under Display then adjusting the LED brightness in the settings tray is all it should take to enable. The issue occurs after arming:
Based on the slider settings, it may only be noticeable from the 0-50% range. If there are other settings impacting the issue they are unknown at this time.
It seems like the issue may be some broken logic with regard to the main brightness slider and maybe adaptive brightness.
I am able to get it to break in reverse too. Enabling the status LED slider and putting that all the way to the right, but dimming the screen with the LCD slider all the way to the left will brighten the LEDs, then upon disarming they dim to match the screen level.
LED’s dimmed
System disarmed
System armed and red LED’s still dimmed
Disarmed and green LED’s are still dimmed.
I increase the LED brightness so you can see that it does get brighter.
Software version
Thank you
For now, It does not appear that there is a workaround. Manual re-adjustments can be made to the LED slider when arming/disarming.
However, it looks like LED Brightness issues are to be addressed in a future FW update, likely 4.5 but i cannot say for certain.
We post firmware patch notes and update instructions here:
FWIW, 4.4.2 didn’t fix this issue.
Thank you for the update. 4.5 is likely going to be a bigger update and may address this issue but I have no new information at this time.
I hope it will be fixed soon. As you recall, this was a new feature awhile back, but broke with the next update. I would think that they could easily fix a problem that they caused themselves.