Will try this today. In the event it doesn’t boot are there any current discounts on the IQ4 Panel?
Panel purchases through Surety include a complimentary month of service at this time.
f I order the panel from eBay instead of through you, what additional steps are needed to get the system working with Surety?
The IMEI would need to be unregistered. IF its not, the panel cannot be used. Only the dealer who holds the account the panel is tied to can get it unregistered which is often difficult, especially through third party purchases
Is there a backup of my sensors? No real sensor changes since I first activated the system.
A backup was last run on 1/6/2025. Backups contain RF sensor programming, Panel Programming, and User codes. The firmware last reported 2.8.1 so you could pass that backup to an IQ Panel 4 series if necessary.
It does not include Z-Wave or secondary panel programming. These devices would need to be programmed manually.
More information on the backup restore process can be found here: