Hello. I have an IQ Panel 2 integrated with my Control4 system. Approximately every 7 days, the panel disconnects and must be restarted to function. Feels like an edge-case bug in the panel’s third-party integration software.
Things I’ve tried (for reference):
- Firmware update (N/A)
- Control4 driver update (N/A)
- Token change/refresh
- Multiple wifi configurations (2G only, 5G only, own SSID, etc.) – signal is extremely strong btw
- Fixed IP
- Two different sets/vendors of network hardware (switches, router, etc.), incidentally
At least one other guy on C4forums has the same issue. There are also some posts here referencing what sounds like the same bug. (Though these users may not be ‘official,’ they go into great detail which may be helpful for Qolsys engineering).
Anyone heard of this?
To Surety: is this something I should directly contact Qolsys on? I specifically got this panel for it’s C4 integration.