Hi… I have an qolsys iq panel 2 and it is showing black screen with solid red light. I tried to reset by pressing the home button and the red light blinked once and no other response. Could you please let me know how to resolve this issue?
Did you have a power outage recently?
Try performing a power cycle. Steps on how to do so safely can be found below.
Check power to ensure everything is connected correctly and check the internal battery to make sure it is not swollen.
I am not showing that this login has service through Surety. If you have service through another provider, you may need to reach out to them. Ensure you place your monitoring account on test mode (if you have one) to avoid dispatch on false alarms.