Installer code error

[tyler (Tyler G)]

The original MAC address is showing as unregistered. Can you post a picture of the error message you are receiving in ADC?

I have unplugged it, reset it, factory reset it and still all it ever gets to is blinking green.

To clarify, to factory reset the VDB770 hold the button down for about 70 seconds until the LED flashes yellow, then let go. Does that ever occur?

Have you tried connecting the VDB770 via AP mode, WPS mode, or both?

How to Install an Alarm.com VDB770

Connect the ADC-VDB770 to the network AP Mode (recommended) The camera is in Access Point (AP) mode when the button LED is blinking white. If necessary, access AP mode by holding down the doorbell button for 35-40s and release when the LED turns to blinking white. Using a Wi-Fi-capable device (e.g., smartphone or computer), find and connect to the camera’s network; the SSID should have the format ADC-VDB770 (XX:YY:ZZ) where XX:YY:ZZ is the last 6 characters of the MAC address, which is prin…