I just created an account but my cameras do not appear

[Tandem00]

I just set up an account and my existing cameras do not appear on the alarm.com app

[jwcsurety (Jason)]

After creating your account, cameras need to be connected to the account one by one.

Steps to connect an Alarm.com camera to your account are in the guide linked below:

How To Add a Camera to Alarm.com

To enroll a camera, connect the camera to the local network, then associate the camera with the Alarm.com account. There are three local options for connecting video devices to the network: Ethernet, Wi-Fi Protected Setup (WPS) Mode, and Access Point (AP) Mode. Some video devices can only be connected using some of those options, so verify which methods are supported before beginning the enrollment process. Pre-enrollment checklist: AC power adapter (required for non-PoE connections) Broa…