How to Install the Qolsys IQ Card Ethernet QC000B-840 into the IQ Panel 4

The instillation for the IQ Card Ethernet QC000B-840 is pretty straightforward. To do this you will need:

  • QC000B-840
  • Set Screw (Included)
  • Phillips screwdriver (2.4 mm, and #2)

Install the IQ Card Ethernet

  1. To begin, make sure your IQ Panel 4 is on the most recent firmware. Steps on how to update can be found here:
  1. Fully power down the IQ Panel 4 and leave it off during card installation. Steps on how to power down the panel safely can be found here:
    • Turn off through panel programming first.
      • Navigate to Settings > Advanced Settings > Enter Dealer/Installer/Master User Code > Power Down to turn off the Qolsys panel.
    • Unplug the power supply from the wall outlet
  2. Open the panel by undoing the set screw at the bottom of the panel. Unplug the power cable.
    • If wall mounted, tape the cable to the wall to avoid losing it in the wall.
  3. Place the panel on a flat, clean surface.

  1. Unbox the IQ Card Ethernet. You should have the card and one set screw.
  2. Install the card, pins first. Ensure they all connect and are seated properly before securing with the set screw.
  3. Installed card should look like this:
  4. Put panel back together and plug in power supply
  5. Boot panel via the power button on the side. Hold it down for 3-5 seconds to booth up.
    10 Plug in ethernet cable. Ethernet should automatically be recognized.

Additional considerations when using the IQ Card Ethernet QC000B-840

When powering up the panel for the first time after installing the IQ Card Ethernet, you may lencounter a Wi-Fi Error on the System Check page of the Home screen.

To resolve this, you will need to disable Wi-Fi Warning Messages in Dealer/Installer Settings of panel programming.

  1. Wi-Fi and Ethernet cannot be used at the same time on the IQ Panel 4. Once the ethernet card is installed, to use Wi-Fi, the ethernet cable must be removed from the card.
  2. Anytime you plug in the ethernet cable, Wi-Fi at the panel is disabled and would need to be re-enabled once you remove the Ethernet cable. The panel will not revert to Wi-Fi automatically if the cable is removed. The card does not need to be removed to do this.
  3. Live View with cameras at the panel is not supported with this integration. While some cameras may connect, others may not. Your mileage may vary.
  4. Firmware updates for the IQ Panel 4 must be done over Wi-Fi.