Hi, I need to leave here in 2 days. I added an image sensor last year to Simon XT V1.4, and never tested it. It’s listed as one of the sensors, so it is added to the system, however I never tested it’s functioning, or it’s comm with the panel or with Alarm.com
I cannot find any information about this. I remember seeing something last year about a “temporary subscription with Alarm.com to activate/confirm operation of the image sensor”. I never did that, so it’s probably the next step. I’m an ADC customer.
Searched for a long time on Alarm.com site for support/manuals/guides. All I can find is promotional content. Do they not have a hardware support page?
It shows up as
“Sensor 39 Group 15 IS HW” (this is the daughterboard I believe), and
“Sensor 38 Group 17 IS1” (this is the image sensor)
The online installation guide cryptically says: “6. Register Module and Test- Power the panel and initiate a comm-test to ensure the Alarm.com module is properly installed and communicating with the Alarm.com NOC.”
-from http://www.onguardsecuritysolutions.com/wp-content/uploads/2013/01/ImageSensorDocumentationV3.pdf
It goes on to say in the next step “b. Verify RF communication prior to mounting-To verify RF signal strength, tamper
sensor and place near mounting location. Activate PIR for 2 minutes. Check signal
strength report at panel under “System Programming” “Interactive Services”
“Image Sensor Setup” “Image Sensor Settings” “Image Sensor #[X]” [signal
information].”
There is no tamper sensor in image sensor that I can see, so I removed battery, reinserted. Activate ifared for 2 mins? This did not work.
Under "Interactive Services, I have: Sensor Reporting Test, GSM Module Status, AVM/GSM Test
When I go into Sensor reporting test, it replies back ""putting account on test…***Error***Can’t get web
Thank You!