How To enroll/delete Z-Wave devices using the DSC PowerSeries Neo panel

To Add a Z-Wave Device

  1. Press [*][8] .
  2. Enter the installer code to enter installer programming.
  3. Enter [ 851] for Interactive Services .
  4. Press the arrow keys to scroll to Z-Wave Setup , then press [*] to select.
  5. Press the arrow keys to scroll to Add Z-Wave Device , then press [*] to select.
  6. Trigger a device to add it to the network.
  7. When a device is added successfully, the panel beeps.
  8. It is required to re-enter Add Mode before triggering the next device.
  9. Devices should show up on the Alarm.com Website and app, within five minutes of adding the devices.

To Clear/Delete a Z-Wave Device.

  1. Press [*][8] .
  2. Enter the installer code to enter installer programming.
  3. Enter [ 851] for Interactive Services .
  4. Press the arrow keys to scroll to Z-Wave Setup , then press [*] to select.
  5. Press the arrow keys to scroll to Remove Z-Wave Device , then press [*] to select.
  6. Trigger a device to clear its network data and remove it from the existing Z-Wave network.
  7. The panel beeps when a device has been deleted.
  8. It is required to re-enter Delete Mode to delete more devices.

Z-Wave Network Rediscovery

After adding all desired Z-Wave devices to the network, it is important to run a Network Rediscovery. Running a Network Rediscovery allows each device to detect nearby devices and identify the best path of communication to the panel, as well as alternate paths in the case of a node failure.

However, a Z-Wave Network Rediscovery cannot be run from the NEO panel. This command can only be sent by your Alarm.com service provider.