To Add a Z-Wave Device
- Press [*][8] .
- Enter the installer code to enter installer programming.
- Enter [ 851] for Interactive Services .
- Press the arrow keys to scroll to Z-Wave Setup , then press [*] to select.
- Press the arrow keys to scroll to Add Z-Wave Device , then press [*] to select.
- Trigger a device to add it to the network.
- When a device is added successfully, the panel beeps.
- It is required to re-enter Add Mode before triggering the next device.
- Devices should show up on the Alarm.com Website and app, within five minutes of adding the devices.
To Clear/Delete a Z-Wave Device.
- Press [*][8] .
- Enter the installer code to enter installer programming.
- Enter [ 851] for Interactive Services .
- Press the arrow keys to scroll to Z-Wave Setup , then press [*] to select.
- Press the arrow keys to scroll to Remove Z-Wave Device , then press [*] to select.
- Trigger a device to clear its network data and remove it from the existing Z-Wave network.
- The panel beeps when a device has been deleted.
- It is required to re-enter Delete Mode to delete more devices.
Z-Wave Network Rediscovery
After adding all desired Z-Wave devices to the network, it is important to run a Network Rediscovery. Running a Network Rediscovery allows each device to detect nearby devices and identify the best path of communication to the panel, as well as alternate paths in the case of a node failure.
However, a Z-Wave Network Rediscovery cannot be run from the NEO panel. This command can only be sent by your Alarm.com service provider.