When a wedge mounting bracket is used to install the ADC-VDB755P, the wedge setting must be enabled for optimal Video Analytics motion detection. For more information about what types of wedges are available for the VDB755P, see this post here:
Enable the wedge setting
To enable the wedge setting using the Alarm.com website:
- Log into the Alarm.com website.
- Click Video.
- Click Settings.
- Using the Video Device dropdown menu, select the desired video device.
- Click Video Device Info.
- Using the Downward Wedge Installed dropdown menu, select Yes to indicate a wedge is used to mount the VDB755P.
- Click Save
To enable the wedge setting using the Customer app:
- Log into the Customer app.
- Tap Doorbell Camera.
- Tap Settings Gear Icon.
- Tap the desired video device.
- Tap General.
- Using the Wedge dropdown menu, select Yes to indicate a wedge is used to mount the VDB755P.
- Tap Save.