How to change Wi-Fi on alarm.com device

How To
1

AP Mode

Connect a Wi-Fi capable device to the video device’s AP network

  1. Press and hold the WPS/Reset button on the back of the video device for 5 to 7 seconds until the LED starts flashing white. For the VDB770 video doorbell, press and hold the button for 45-60 seconds to enter AP mode.
  2. Using a computer, smartphone, or tablet, connect to the Wi-Fi network name that starts with either ALARM or the device name, followed by (XX:XX:XX). The numbers in parentheses are the last six digits of the video device’s MAC address.

Example*: The network name for an ADC-V723/723X could read ALARM (XX:XX:XX) or ADC-V723/723X (XX:XX:XX).

Configure the video device’s Wi-Fi network using the AP mode user interface

  1. Using a web browser on the Wi-Fi capable device, enter 192.168.1.1 in the web browser and press Enter.
  2. Follow the on-screen instructions to connect the video device to the customer’s wireless network.
  3. Click Scan for wireless networks.
  4. Click the name of the customer’s Wi-Fi network.
  5. In the Security Key field, enter the customer’s Wi-Fi password.
  6. Click Ok in the pop-up window that appears asking to refer to the website.

Wait for the video device to connect

  • Wait for the LED to turn solid green, and then try to view live video on the Customer Website or app. If the video device’s LED does not turn solid green, reboot the video device retry this procedure.

WPS Mode

This method applies to all WPS-enabled Alarm.com video devices. For specific video device specifications, find the video device’s data sheet in Video Devices.

Find the WPS button on the video device and router

Note: WPS is not available on all routers. Refer to the router’s installation manual for additional instructions.

  1. Locate the WPS button on the router. Typically, there is a button labeled WPS, icn-sync.svg|26pxx26px, or icn-lock.svg|26pxx26px.
  2. Locate the WPS button on the video device. On most video device models, the button is labeled WPS or Reset. For more information about video device status LED patterns, see What does my camera’s LED light mean?.

Put the video device and router into WPS pairing mode

  1. Hold the WPS button for about 2 to 3 seconds (or until the LED begins to flash blue) to put the video device into WPS mode.
  2. Press the WPS button on the router for 1 to 6 seconds to put the router into WPS mode. The time can vary significantly between router models. Typically, a light flashes on the router to indicate it is in WPS mode. If there is no LED or a blinking red LED, WPS might be disabled on the router.

Wait for the video device to connect

  1. Wait approximately 2 minutes for the video device to connect to the router.
  2. The video device is connected when the status LED stays solid green.

SkyBell Doorbells

The SkyBell Doorbell Camera needs to be reinstalled to reconnect to a network. It is recommended to delete and factory reset the device before reinstalling it.

Delete and factory reset the device (recommended)

  1. Remove the SkyBell Doorbell Camera from the account. For more information about the removal process, see Delete a video device from a customer
  2. Factory reset the SkyBell Doorbell Camera by pressing and holding the doorbell button until the LED starts blinking yellow. (up to 90 seconds)
  3. Wait for the SkyBell Doorbell Camera to reboot and enter Access Point (AP) mode. The LED blinks red and green to indicate it is in AP mode.

Important: Verify the wireless credentials are entered correctly during the following installation. For hidden (i.e., not broadcasting) networks, un-hide the network temporarily to reconnect the device.

Reinstall the Skybell on the desired network

  1. Verify that the SkyBell Doorbell Camera is in AP mode. The LED should be blinking red and green. For more information about how to put the SkyBell Doorbell Camera into AP mode, see What do the LEDs on the SkyBell Doorbell Camera mean?
  2. Log into the Customer app.
  3. Tap Doorbell Camera.
  4. Tap the gear icon on the top right
  5. Tap Add Camera.
  6. In Select Video Device, tap to select the desired device.
  7. Follow the on-screen instructions to finish installing the SkyBell Doorbell Camera. For more information, see SkyBell Doorbell Camera (ADC-VDB101/102/105/106/105x/106x) - Installation Guide