I activated service on 7/1. I then see charges on 7/2 and 7/22. Shouldn’t the next invoice after 7/2, be on 8/2? Why was this invoice so early on 7/22? Please advise. thanks.
Happy to help! Because we offer pre-paid month to month service, automatic renewals are billed 10 days prior to their Due Date to allow reaction time for failed payments before the account would be in overdue status. A guide describing this is below:
Ah okay, so what will be the actual billing date each month? Will that be the 22nd or the 1st?
The 22nd. This is specific to your account based on when you activated.