Happy to assist! We are a DIY Alarm.com service provider. In order to connect a Honeywell Vista panel to Alarm.com, you will need the 4G LTE Alarm.com System Enhancement Module. The guide below covers how to determine which panels are compatible and how to connect the SEM.
Or is there anything else that I will need to since I’m moving my monitoring service to your company? I am assuming this will just take over the monitoring and I will not lose any of my sensors.
Switching providers should not remove any programmed sensors from the panel but you may want to reach out to them to confirm.
Other then the SEM no other new hardware is needed. You will need the following in order to connect the SEM, steps on how to get both steps done are found in the above guide:
- Get access to your Vista panel’s Installer Code
- Enable keypad 8 device Address 23