Firmware Release Information - GC3

2GIG GC3 Firmware 3.2.1

There is a known issue which can cause the panel to mishandle Interior Follower zone types during entry delay. If you use motion detectors in areas between your entry point and the panel, do not use this update, or program motion detectors as zone type (10) Interior with Delay.

New Features: Screen Saver
• Screen Saver - Play user photo slideshows in standby mode
o The Screen Saver feature allows for the homeowner to add their personal photos to the GC3
and SP1 keypads and photos will display as a slideshow on the panel/s.
o New options have been added to the “Screen” settings in “System Settings” to add photos and set
the “My Photos” settings.
o Photos are added to the panel via USB.
o Photos are loaded independently on the GC3 and each SP1 allowing for a different set of photos
to display on each panel.

Enhancements and Defect Resolutions:

  1. Resolved panel intermittent display of “panel has no battery” trouble.
  2. Resolved rare intermittent 2-way voice quality issue.
  3. Resolved Access Point intermittently turning off after exiting Low Power Mode.

Update Process:

  1. USB update available on 2GIG website (link above)
    a. Any GC3 version can be updated to FW 3.2.1 from USB.
  2. OTA update from Alarm.com
    a. FW version 3.2.1 OTA update from Alarm.com has some restrictions. 3.2.1 is only available
    over the broadband connection (WiFi, or Ethernet LAN). 3.2.1 OTA from Alarm.com is not
    available for updates over Cellular connection.
    b. Panels must update to version 3.1.3 (over cellular or broadband) to take advantage of Highspeed
    broadband OTA update. High speed broadband OTA updates are offered at no charge to the
    partners.