To clarify expectations of what is going to happen, recordings of any kind will not be available while the recording is happening. It will take a few minutes for these to show up in the list. (It shouldn’t be a long time, but it will always be after the recording is completed.)
Only an hour or so later, long after I wrote you, did the video show up, with unhelpful backdated timestamp.
It is possible for a delay in odd occurrences, if there is a network connection or app issue., but it shouldn’t be this long. Were you refreshing the app that whole time, for an hour?
Person detection with the thumbnail attached should go out right away after the thumbnail is processed by ADC, not the whole recorded clip. That notification should link you to live view since the clip is not ready yet when the notification is sent. The person that triggered it may no longer be around.
Button press notifications are sent right away, and link you to live view. Recordings should be available within a few minutes typically.
So if there’s no way to speed up these video snippets taking so long to arrive, is there any way to have a still image attached to the very first button press notif?
We can push this to ADC, I think if there is any impact on processing time they may not, but if it can be implemented it is a good idea.
And even the photos saved are sometimes useless.
You may need to adjust the ground zone for that rule, and potentially sensitivity if reflections or shadows are being caught.
Can you send us a private message with a screenshot of the ground zone selected within the rule?