Disable Monitoring For Troubleshooting?

Hello,

You can put your system in Test Mode through the Surety System Manager linked here. You can find more information on testing your system at this link.

If there is a specific zone that the motion detectors are in, you can place that zone on test mode by calling the Monitoring Center operators directly at 855-348-0367.

Additionally, you can follow the troubleshooting guide linked here for tips on how to reduce false triggers from motion detectors.

Please let me know if you continue to have trouble or have any other questions.

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