I had four shade automation rules configured. I deleted two of them, but all four are still running. Very weird.
What were the actions that the two automation rules you had did?
At what times are the 2 automation rules still activating? Could you provide times as to when these happen?
Thank you
The actions were to set the open level at sunrise a the close at sunset. I deleted them, and then created the two rules you see now. It seems that they never got deleted and both rules are being processed.
For example:
I had a rule that opened some shades to 50% at sunrise. A second rule opened some shades to 100%.
I deleted the first rule and added those shades to the second rule. I am seeing the shades from the deleted rule open 50% then a few seconds later, the 100% rule runs.
I disabled the 100% rule for testing a few weeks ago, and the 50% rule still ran despite it being deleted in adc.
Alarm.com ran a refresh on the rules from the back end. Since the rules are stored locally on the panel, could you also reboot your panel
Thank you. I did try this yesterday already.. I can try again. How do I request the refresh?
We would need to request it with alarm.com. They ran this and they recommended a power reboot of the panel. For now, we would just need to wait until tomorrow to see if the rule still activates.
Let us know if you have additional questions
Thank you
Hello,
I think this is working properly now. Tonight and tomorrow I will monitor and make sure it’s consistent.
Thanks!!