Cannot Connect to Cell Phone Provider

[jwcsurety (Jason)]

The first step would be to make sure your panel is on the most recent firmware. Panels do not ship with 4.4.1 yet, so please use the steps below to update your firmware.

After is there any change in cell connectivity?

Qolsys IQ Panel 4 Firmware Release Information

IQ PANEL 4/IQ4 HUB/IQ4 NS - 4.4.1 SOFTWARE UPDATE Fixes/Improvements: • Added a critical update relating to recovery of cellular connectivity in certain cases where it could become disconnected from the network – this firmware is for all IQ Panel 4, IQ4 Hub, and IQ4 NS systems. Panels that are not upgraded to 4.4.1 may have difficulty reconnecting to the cellular network, if the cellular interface experiences a disconnection Update Instructions: Compatibility Note: Your IQ Panel must be on …