Can the Default Monitoring Center Procedures Be Changed?

[tyler (Tyler G)]

Some changes can be made, but there is not set list of what can and cant be altered. What are you looking for?

Monitoring procedures can be found here:

Surety Default Central Monitoring Procedure

The default procedure followed by our operators can be found below: BURGLARY & RESIDENTIAL FIRE: Call order as shown on your System Manager professional monitoring page. The contact order will be as follows: Two Way Voice (if enabled) Premise Number (if provided) Cell Contact(s) Police/Fire authorities will be called where indicated in your contact list. This will always be after Two Way Voice and Premise Phone Number (if applicable) but can be at any point before or after cell contacts. Note…