Run a Daughter Card Test for the SRF-345 card. What is the result?
- Settings > Advanced Settings > Enter Installer/Dealer Code > System Tests > Daughter Card Test
If it passes, update the firmware to current. Your panel is on FW 2.6.3, 2.8.1 is the most recent
Steps on how to update firmware for your panel can be found here:
After the update has completed, power cycle the panel then test sensors for functionality.
To power cycle:
- Disarm the system
- Place 24/7 monitoring account on test mode
- Power Down by navigating to Settings > Advanced Settings > Power Down
- Unpl,ug the power supply from the wall outlet.
- Open the panel and disconnect the internal battery
- Leave the unit off for 2 minutes
- Power up battery first, then power supply