Didn’t realize I wasn’t up to date. Out getting a haircut and will do this when I get home and report back. Thank you.
Went through the update process, PGM now showing on it’s own page on panel. It’s clunky, but can now be activated from panel. Still not seeing on phone app.
Apologize, replied to wrong thread. Will move PGM discussion to that thread. As far as the duel pole Z Wave, still showing as a single switch after clearing and adding again. Switched to duel mode on the z wave module as well. Not sure if I’m missing something.
Alarm.com replied saying the Intermatic CA3750 it is not on the supported list so they cannot guarantee it will function correctly.
They did not provide any other troubleshooting steps.
Well that’s disappointing, but definitely appreciate you inquiring for me. What would you suggest for twin 110 relays?
Hi @trex,
Curious what kinds of loads (devices, motors, etc) are on those two 110v circuits? What size wire, what size breaker, and what is the wattage and type of each load? (I’m assuming these are two separate loads since you wanted independent z-wave control)
With those details maybe I could help offer/brainstorm some ideas. Thanks.
20 amp 12 AWG circuits. 1.5 hp 110 compressor, block heater, low wattage (forget) chicken coop radiant heater currently.
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Deleted and readded the Intermatic CA3750, still only showing up as a single switch
I reached out to the ADC team working on the Multi-Channel support to see if there are any plans for this model. I will follow up when I hear back.
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Those loads and #12 wire make for a challenge in a z-wave device as you know… Just a few thoughts:
[Please run this past the support folks at Zooz before you buy anything]
The ZEN17 dual (dry) relay is stated to support 20A per relay if setup as a normally open relay. (10A each if normally closed), and they accept #12 wire. The relay itself is powered by low voltage, however - 12v DC or USB Power. [There is also the ZEN16 which is three relays, but 15A,15A, and 20A]
In my testing and usage, multi-channel works for the ZEN17 (and ZEN16) with multi-channel on IQ4 and Alarm.com with the following caveats:
- If the automation rule is based on an alarm sensor, it is subject to variable and extreme delay - observed 4sec - 200+sec delays! (the same thing plaguing all multi-channel I believe)
- Scenes, schedules, automations that are not based on a sensor, on/off commands from an IQ 4 or ADC app/web tend to work well.
- On/off status sometimes reports incorrect on IQ4 light screen, but seems to always be correct in ADC app/web and in real life. [When commanding a channel greater than channel .1 to turn on, sometimes the IQ4 reports the .1 channel and the channel commanded to look like they are both on, but channel .1 is not really on. It does not show that bogus state in ADC. A manual status update on the light page of IQ 4 will then show the correct state of .1]
Other than that the only other options I know of are:
- the Aeotec Heavy Duty Switch Gen 5 AEZW078A (which may be overkill - rated at up to 40A), and a single switch not dual.
- Using a contactor to close/open your circuits, and use another z-wave relay to trigger the contactor (like a [depending on coil voltage] ZEN16, 17, 52, or use multiple single relays like the ZEN51, 57, 58 or a Shelly Wave 1 [not 1PM]). [I have not tested Shelly Wave 2PM yet; and the Wave 1PM has not be stable in my testing.]
- [Multiple ZEN75 switches would have normally been my go-to but it is limited to 15a, 1 HP and #14 wire.]
If I come across more I’ll post them here. Not sure if any of this helps!
Thank you, I really appreciate taking so much time and that is actually quite helpful. I don’t necessarily need twin relays, if needed I have the space to setup an entire bank of relays/switches as it’s in an outbuilding with open walls.
When I found the current Intermatic relays I was over the moon as they can handle moderate current, can control two circuits and was on the IQ4 compatibility list. Was quite disappointed to find out there was an undisclosed caveat, the latter doesn’t work. Now sitting on $400 of glorified Z wave switches, at least for my application.
Another thought is to use my remaining PGM outputs on my second W2W takeover module in the garage to operate a couple relays for the higher load circuits. However I’m loathe to waste valuable PGM’s and it is quite difficult to find suitable relays that can switch 20 amps 110v and don’t exceed the PGM current limit.
Understood about the $$! It is painful for sure.
I was just alerted that Zooz has released a new ZOOZ Z-WAVE LONG RANGE HIGH POWER RELAY ZEN78 800LR. I am getting one sent to me for evaluation and review for my YouTube channel. Part of my channel is testing new products against the IQ and the Alarm.com ecosystem. So I’ll keep you posted when that evaluation is complete. It seems to be 120/240v, 40A single relay for about $70. We shall see how it does!
It supports a remote switch for manual activation, auto on/off timers and a few other interesting parameters.
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I’d like to know the name of your channel, sounds to be of great interest to me.
Sure - I just updated my profile here to include the link. Here it is:
Please check it out and subscribe! Tell your friends! (lol)
I just received the ZEN78, by the way… formulating the test scenario now… Probably have a video on that in about 10 days or so. Thanks!
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Following up on this bit.
I made an interesting find almost accidentally.
I’ve experienced this direct association challenge on a number of multi-channel devices - ZEN30, ZEN16, ZEN17, etc in various configurations and scenarios.
However I just got this to work - sort of.
I have a ZEN30 Dual Switch, where I want to direct associate the Relay Button (the small second button on the device) to another switch (in this case a Leviton Z-Wave switch, but I tested it and It works with ZEN72, 76, 77 as well). So, I could press that button and command the remote light on/off.
Just setting up the association does not work. But, if I add a SECOND device to the association - then it does work!! How strange is that?
In other words, I mapped the Zen30 Relay Basic Set Group to the Leviton switch and other switch (I tried some things at random - it didn’t matter what) and then pressing the relay button on the Zen30 controlled both devices. But, if I reduce it to only one device in the association, it does not work. So strange.
So for now, I have a sacrificial device that has a relay with nothing connected (a ZEN58). I’ve added it into the device associations where I need to use a ZEN30. I’m curious if this same thing solves other association issues with other multi-channel devices as well. I really need to find time to break out the Zniffer and see what is going on.
Anyway just wanted to update everyone on my findings.
(Note that all devices were freshly updated with firmware. Also the other issues with the ZEN30 listed above in this thread still exist.. like ADC cloud not being able to control the relay button on the ZEN30, very slow sensor triggered automation, etc.)
Sounds like you should make a formal defect report.
This was already reported to Zooz, and to ADC and IQ via the Surety team a while back. By adding the detail here I’m hoping it will make its way to IQ/ADC. The response, of course, from ADC and IQ’s perspective, us that the ZEN30 isn’t a supported device so it is used as an out. But I think this spans more than just a few devices. I also think this particular item is on the IQ side rather than alarm.com. My spider sense says this may just start working magically at some point; like with the IQ 5 or in a future firmware.
Similarly, Zooz verified my findings on this and agrees it is out of their hands and is an IQ/ADC issue.
Once I get time to pull out the Zniffer analysis I may have some real concrete to present back to all parties. I know on the Zooz side when getting specific they were able to do quick firmware adjustments. I’d like to be hopeful that something similar may occur with IQ.
Multi-channel Z-Wave switches are finally officially released!