The In-App Panel Panic monitoring station feature can expedite the dispatch of emergency personnel when help is needed at an account’s location. When the panel is not in arm’s reach and the keyfob is out of range, users can open up the customer app and have all their panel’s panic buttons available in the app.
When enabled on your account, In-App Panel Panic is always available in the Security System card on the home page of the Alarm.com app.
Compatibility
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All panels are compatible with In-App Panel Panic
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In App Panel Panic will not work with the DSC PowerSeries Neo/Pro if the panel is in UL mode. If UL mode is enabled, app-based panics will not forward to the monitoring station.
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Professional Monitoring must be enabled on your subscription to use In App Panel Panic.
Functionality
When the In-App Panel Panic is triggered, an alarm signal is sent to the monitoring station. The following panels are compatible with triggering an audible alarm when Police, Fire, or Auxilary panics are sent. All other panels do not sound a local alarm at the panel for any In-App Panel Panic option.
| Panel | Police Panic Compatibility | Fire Panic Compatibility | Auxiliary Panic Compatibility |
|---|---|---|---|
| 2GIG GoControl/GC2e | Audible | Silent | Silent |
| Qolsys IQ Panel / DSC Touch | Audible | Audible | Audible |
| Qolsys IQ Panel 2 / IQ Hub / IQ Panel 4 /IQ4 Hub / IQ Pro | Audible | Audible | Audible |
| All other panels | Silent | Silent | Silent |
To include or remove In App Panel Panic on your subscription, visit the system manager link here.