2gig panel console ac loss. This is the message I am getting on my panel it also says Panel Low Battery
Many of my devices are reporting low battery.
please help me
It would appear that the main panel has lost power. Have you had a power outage recently? Or done work to your system and the transformer became unplugged? If the panel was moved recently, the wiring could have come loose as well.
Do you power the 2GIG panel and the power source for the takeover module on the same circuit? All of the takeover module sensors appear to be showing low battery, that would indicate that the backup battery used to power the takeover module (the brick battery used to power your old panel) is low. This would suggest that these devices are all powered on the same circuit/source, which appears to no longer be providing power. Have you checked your circuit breaker?
Yes all are on the same circuit.Yes, the circuit breaker is fine. is the transformer output 12 volts?
The 2GIG Panel transformer is 14VDC.
The TAKE-345 is typically wired to the 12VDC Aux output of the old alarm panel.
It may be best to verify how your TAKE is powered to narrow down the issue. Is the TAKE powered off an old panel Aux output? Please post any images if you are unsure and we would be happy to help.
Do you have the panels powered off of a GFI outlet by chance? If so it may have tripped and needs reset.
Yes the TAKE is powered off an old panel Aux output. no transformer is powered by a non gfi outlet.
Just to clarify, is your 2GIG Panel powered off of its white plug-in transformer? Do you have it also powered off of the old panel like the TAKE?
Do you have a voltage detector? If not try just bringing a plug-in device like a lamp or such to the receptacle where the panel is powered. Is there power at the receptacle or no?
Here’s a pic of my system the red wire that loops up then down comes from the transformer, that is plugged to a working receptacle, then goes to the circuit board next to the brick battery, it then exits board and connects to the battery.
Looks like the file was too large, could you resize and repost?
yes
Has the system been moved or changed around at all? Any work been done to it?
Where is the 2GIG Panel powered? There should be a white transformer plugged in powering the 2GIG Go!Control Panel.
Could you post a close-up photo of the old panel board power terminals and another of the device in the bottom right corner?
I’m not seeing where the power is coming from, it looks like only one pair of conductors is connected to the old panel board.
it looks like the trouble was a bad transformer, I have replaced it now waiting for the battery to be recharged. thank you for all your help
Glad you got it resolved!
how long does it usually take for the battery to recharge?
Depending on how old the battery is and long power was out it could take some time. However, I see a lot of tamper alerts in history for the panel. If you did troubleshooting and powered down the panel, make sure the battery inside the Go!Control panel is properly plugged back in.
Ok here I am again I thought I had mu problem fixed however I am still getting the same errors. I have replaced the transformer and thought that I needed to allow time for the brick battery to charge however after more than 24 hours I am still getting the same error message. I have yet to replace the small panel battery if I need to do that where can I purchase it?
If you power cycle the main Go!Control panel, for a short while the panel will report that the sensors are fine. It is only until after the sensors check in with the panel that the panel will report the proper status of the sensors. Hence why immediately after replacing the transformer it looked as though the sensors were fine and then later reported low battery.
It appears that the 12v brick battery is likely low or disconnected. In order to better assist please post close up images of the old panel board power terminals and another of the device in the bottom right corner of the image you posted earlier in the thread.
Additionally, were you able to confirm that the Go!Control panel battery, inside the Go!Control panel, is plugged in? This would be a different battery from the brick 12v battery.
I hope these help
Second try
Ok will try one at a time
The individual file sizes are too large in this case. Maximum file size currently allowed for upload is 2048 KB.