2GIG GC3 Panel won’t stop beeping

[Veogner]

It’s indicating a tamper alarm, is there anyway to stop it from beeping or just turn it off for the moment as it’s middle of the night?

[jwcsurety (Jason)]

You can power down by unplugging the panel, then opening it up and unplugging the battery. Trouble alerts can be acknowledged on the screen. View the trouble alerts on the panel and then tap ok to silence the beeps. To permanently stop a panel tamper alert the underlying issue would need to be resolved.

Steps to address a panel tamper on a 2GIG GC3 are below.

How to resolve a Panel Tamper

Clear a panel tamper on a 2GIG GC3 When a panel tamper occurs on a 2GIG GC3, it locally displays Console Tamper and the trouble condition appears on Alarm.com. The tamper switch on a 2GIG GC3 is the white plastic rectangle on the bottom of the panel near the 2GIG WLAN chip. [GC3_Tamper] How to resolve: A tab on the back-plate presses down on the tamper switch when closed. Once this tab is released (when the panel is opened and the back plate removed) the tamper switch will release and cau…