Clear a panel tamper on a 2GIG GC3
When a panel tamper occurs on a 2GIG GC3, it locally displays Console Tamper and the trouble condition appears on Alarm.com.
The tamper switch on a 2GIG GC3 is the white plastic rectangle on the bottom of the panel near the 2GIG WLAN chip.
How to resolve:
A tab on the back-plate presses down on the tamper switch when closed. Once this tab is released (when the panel is opened and the back plate removed) the tamper switch will release and cause a tamper.
Make sure this tab on the back plate is not cracked. Also check to make sure that the rubber cover to the tamper switch is intact (it is located behind the plastic square indicated in the photo above). Pressing down on the tamper switch for a couple of seconds, then letting go should cause a tamper.
If the switch does not press down and pop back up properly (if it sticks or is crooked) actuate the switch a couple times to get it to orient correctly
Affix the backplate onto the panel and verify the white plastic rectangle tamper piece is pressed down. Make sure there are no gaps around the back plate and that it is connected to the panel securely.
- Note the cable placement for the battery, the grey cylinder around the battery wire is often the culprit for the panel not connecting to the back plate correctly.