2GIG Edge Panel onboard camera not working

[tyler (Tyler G)]

The Backup/Restore feature is not currently available for the 2GIG Edge.

However, new firmware that supports Backup/Restore is coming soon. This is firmware version 1.2 and it should be available next week.

We will list it on the below page once the file is released but it should be available for OTA as well:

2GIG EDGE Firmware Release Information

Subscribe to this thread to receive email alerts when new firmware is available for the 2GIG EDGE Panel. Release notes will be posted, detailing the contents of the update. A USB flash drive with only 1 partition will be needed. Download the firmware update file. (To download the firmware, right-click on the file name, and select ‘Save As’ and save it to an empty USB thumb drive, leaving the file name unchanged.) Save the firmware file to the root directory of a USB flash drive.Note: The USB …

Once the current panel is on 1.2, we should be able to run a backup that can be passed to the new panel.