On my iq4 panel, occasionally my Z-Wave sensors just start to drop offline. This is fixed by a reset of the panel but can be quite annoying. I have had it happen several times. Not quite sure what is causing it without taking Z-Wave sensors off one at a time and trying to fix it (and even then, since it happens so rarely it would be hard to do this one at a time and be assured that it won’t happen again a month or two down the line). When this first happened I thought it was my whole home energy sensor that I had hooked up through Z-Wave (2nd gen aeotec), so i removed that. The problem got better. But unfortunately something is still causing my z-wave devices to periodically go offline. Since it only happens periodically, sometimes once every month or two, it is very hard to troubleshoot what is causing the problem. Thanks.
I keep having the same issue! Can someone provide some guidance?
Could you try swiping down from the main screen > Settings > Advanced Settings > Installer/Dealer Code > Installation > Devices > Z-Wave Devices > Z-Wave Settings > Z-Wave Frequency Region > Select United States Long Range and press save.
Let us know if it was already set for long range of if the issue continues even after selecting this option
Thank you