Z-wave garage intermittent problems

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1

A few weeks ago I installed a GoControl Z-Wave V3 garage door opener. I think I was at the limit with the signal due to when the garage door is shut the panel would report a malfunction. I then installed a z-wave light switch which is right next to the garage so it will function as a range extender. It is running better but I am still having issues. It seems that when I have the garage open the panel will talk to it directly and then when I close it I get an error for a few hours until it starts using the range extender again.
Is there a way to tell the system to always use the extender to talk to the garage or is it something that it has to learn?

Thanks

2

Exact instructions will depend on your model of alarm panel, however you would need to make sure you run a Z-wave Network Rediscovery after the addition of any new Z-wave nodes.

A Z-wave network rediscovery will remap wireless transmission routes so that devices can use the new nodes as repeating nodes.

It looks like this is regarding a Qolsys IQ Panel 2. To run a Network Rediscovery you would go to Settings > Advanced Settings > System Tests > Z-wave Tests > Rediscover Network

3

I believe I tried that but I will do the rediscovery when I get home to make sure.
Thanks