Z Wave Device on Qolsys Iq Panel 4 not syncing to alarm.com

Support
1

I installed a Z Wave Switch on my Qolsys Iq Panel 4. The panel detects it as a switch and works as expected from the panel. However, I can not get the device to sync to alarm.com.

All of the other Z wave devices that I set up on the same day came up in the app within a few minutes of adding them. Not sure what is going on here.

Any help is much appreciated.

2

Z-wave devices can see a short delay between when added at the panel and synced to ADC. You can sync the equipment list with ADC manually to try to force it in the system manager here.

3

That worked! Thank you!