Yale YRD216 zwave lock status sync

[jwcsurety (Jason)]

I’m not aware of any such limitation with that model. For troubleshooting, first run through the steps here:

Z-Wave Lock status is not updating in Alarm.com or the status is incorrect

If the lock status is not updating in Alarm.com or is incorrect, try the following troubleshooting steps: Verify the lock is using high-quality, name-brand batteries, such as Energizer or Duracell. Generic batteries may not read back the proper status because they use up all of their power locking/unlocking the lock. Verify if the lock status is accurate with the door open. This can indicate the lock latch has trouble fully extending due to available space within the door frame itself. I…