Why did my sensor cause a false alarm?

Glass Break Detector False Alarms

  1. Is it mounted per manufacturer instructions?
    • Each Glass Break Detector will have a specific range and installation instructions. Please refer to the manual to verify that it is mounted properly.
    • Avoid mounting it on the same wall as an often used door. Vibration from slamming doors can cause alarms.
    • Avoid mounting near speakers or an entertainment center.
    • Basements/utility rooms might contain equipment which rattle, ping, etc., which may trigger certain models of glass break.
  2. Is the sensitivity high?
    • Some detectors will have a sensitivity setting which allows you to fine tune its operation a bit. Try lowering the sensitivity.
  3. Is the Zone Type correct?
    • Glass Break detectors are commonly programmed as either interior follows (does not trigger in Stay Mode) or Perimeter (does trigger in Stay Mode) If kitchen activity or other habitation noise is causing false alarms while the system is armed Stay, consider using Interior Follower as the zone type.
  4. Do you have pets?
    • Dogs are a significant false alarm hazard for glass break detectors. This is due to their tendency to bark and strike hard floors/windows with their claws. If your dog tends to paw at the window and bark, false alarms are likely.
  5. Is it a temperature controlled environment?
    • If the sensor is installed in an outdoor/unregulated environment like a garage, barn, shed, etc., it should be an outdoor rated model. A standard indoor sensor will have a variety of potential false alarm/failure causes. Garages and outdoor environments are not suited to glass break detectors.
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