Where are the lock rules?

Support
2

Most lock rules are found under New Rules Builder (Automation > Add New Rule > New Rules Builder)

Relock any door we unlock with lock keypad, after five minutes left unlocked.

Specifically you cant create a rule to lock a lock after its been unlocked but you can lock based on sensor activity.

Using the New Rules Builder (Automation > Add New Rule > New Rules Builder

When: Sensor Closed
Then: Lock X Lock

You can wait 10 seconds up to 40 minutes between the When and Then.

The sensor and lock would be on the same door in this case. (Front Door Sensor, Front Door Lock)

Lock all doors when alarm set.

New Rules Builder (Automation > Add New Rule > New Rules Builder

When: System Armed
Then: Lock X Locks, can select multiple locks.

Disarm system on door unlock by lock keypad.

Under New Rules Builder (Automation > Add New Rule > New Rules Builder

When: Lock Unlocked
Then: System Disarm

Alert me/prevent locking, if I try and use the app to lock a door that is open (current behavior is to throw the deadbolt into open air, which is disappointing to find later, especially since the system knows from the door sensors that this won’t do anything useful, and even more frustrating because app is frequently out of sync with the panel, so app shows door is closed when requesting locking).

You can create notifications to be alerted when a lock is locked, unlocked, or left unlocked for X amount of time.

You cannot prevent a lock from being locked remotely based on sensor activity.

If running into App/Panel lock sync issues:

  • Verify if the lock status is accurate with the door open. This can indicate the lock latch has trouble fully extending due to available space within the door frame itself.
  • Eliminate the possibility of Z-Wave communication issues. More on Z-Wave network setup can be found here:

  • Power cycle the lock and panel, verify that the lock batteries have a strong charge, and then manually lock/unlock to test if the status updates.

  • Ensure firmware is updated at the panel: Firmware update instructions/patch notes found here: