When Should I Call the Central Station?

Only call the 24 Hour Central Station in emergency situations such as when your alarm goes off, or to temporarily place your account on test if you are going to be working on your system. When contacting central station operators, be sure to have your verbal password and/or central station account number handy for account verification.

Note that central station operators are unable to provide technical support. Should technical support be required, please use the Technical Support Forum.

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