The Pro Series video devices support a variety of resolutions for different user needs. The actual resolution of the video being played back depends on many factors including the source of the video, the method of playback, and account settings.
Use a TV or monitor with the same resolution or higher than what the camera is configured to play back to see footage in its full resolution without zooming in.
Maximum resolution
By Pro Series device model
| Camera model | Maximum resolution |
|---|---|
| ADC-VC827P | Full High Definition (1920 x 1080) |
| ADC-VC847PF | Full High Definition (1920 x 1080) |
| ADC-VC728PF | 4 Megapixels (2560 x 1440) |
| ADC-VC838PF | 4 Megapixels (2560 x 1440) |
Factors that may affect the maximum resolution
If the maximum resolution in any of the following sections exceeds the camera’s maximum resolution, the maximum resolution of the camera applies.
1. Streaming live video
| Streamed using | Maximum resolution | Notes |
|---|---|---|
| Alarm.com website | 1080p | Limited to 720p when: A continuous recording schedule is set to 720p, a continuous recording schedule is set to 4MP and clips are set to 720p |
| Alarm.com app | 1080p | Limited to 720p when: a continuous recording schedule is set to 720p , a continuous recording schedule is set to 4MP and clips are set to 720p |
| SVR local display | 4MP | Matches the continuous recording schedule resolution |
2. Recorded clips
Maximum resolution: 1080p
- Reduced to 720p if a continuous recording schedule is configured with the following:
- 1080p resolution at a frame rate higher than 25 frames per second (FPS)
- 4MP resolution at a frame rate higher than 10 FPS
3. Continuous recording
| Recording device | Maximum resolution |
|---|---|
| ADC-CSVR126, Pro Series ADC-CSVR20XX | 4MP |
| ADC-SVR122, ADC-SVR100 | 1080p |
| Onboard Recording | 1080p |
| All continuous recording schedules that are enabled on a single camera must be the same resolution. In effect, the enabled continuous recording schedule with the lowest maximum resolution determines the camera’s overall maximum resolution for continuous recording. |
4. Continuous recording playback
Streamed using Alarm.com Website
ADC-CSVR126 - Maximum Resolution:
- 4MP - one camera at 1x playback speed
- 720p - one camera at a playback speed higher than 1x
- 720p - multiple cameras, any playback speed
Pro Series ADC-CSVR20XX - Maximum Resolution:
- 4MP (automatically reduces to lower resolutions when there is not enough bandwidth to play the video smoothly)
Streamed using Alarm.com Mobile App
ADC-CSVR126
- 4MP
Pro Series ADC-CSVR20XX:
- 4MP (automatically reduces to lower resolutions when there is not enough bandwidth to play the video smoothly)
Streamed using Local Display
- 4 MP
5. Video exports
| Export method | Maximum resolution |
|---|---|
| Alarm.com website | 4MP |
| Local using USB | 4MP |