Water Valves and Meters not showing up for Surety Complete account?

Hello, I have Surety Complete, and am trying to integrate a Moen Flo, however I do not seem to have “Water Valves and Meters” available to me to add that. I have attempted to remove / re-add that in the account manager, but it still doesn’t show up. Any thoughts about what I might be doing wrong?

Hello,

Below is a link with more information on this. You actually need the Water management which is included in Surety Complete and you also need the Water Management Plus($2/month).

Is this something you would like to add?

Yes, I would like to add that. Apologies, I read that article several times and missed that. You can go ahead and add that, please!

I’ve added the Water Management Plus add-on to your account per your request. You should now see the option to add the Moen Flo to your Alarm.com account.

Awesome! The option to add is showing up now. Thanks for your prompt assistance!