Does the Gold Interactive include service for at least one camera feed? It says something about image sensor so I just wanted to see if that was an included option if I wanted to purchase a compatible camera but not increase my monthly price.
Thanks again for all of your help
Gold Interactive includes everything on this list here. Image sensors are not the same as Video Cameras. The use of Image Sensors is included in the Gold Interactive Package and you get 40 Image Sensor Events per Month.
If using the 2GIG GC2, you will need an Image Sensor as well as the 900Mhz Transceiver installed in the panel. This allows the panel to communicate with the Image Sensor as well as the TS1 Secondary Panel. You can include up to three Image Sensors with the GC2.
Note that the Image Sensors are not compatible with the 2GIG GC3 at this time.
Video Cameras require Alarm.com Video which is an add-on to either the Basic Interactive or Gold Interactive package. The first level includes the use of up to 4 Cameras and 1000 Cloud Clips per month.
I’m thinking about adding a camera to my system. Out of curiosity what is considered a “cloud clip”. Does that mean it’s only a certain size or only a certain length of time? What, if any, are the limitations?
Do you view these cloud clips the same way you view a picture taken with an image sensor?
Also, is this different versus a streaming option?
Alarm.com Cloud Video clips are split into 3 categories regarding time limits:
Alarm Generated - When an alarm is triggered on your alarm system - a max time is set for recording to occur, between 1 minute and 15 minutes (they will be cut into 50-60 second clips back to back)
Camera Generated - Video motion detection or Input/Output triggers on the camera - can select a rough length between 5-35 seconds.
System Generated - Sensor activity, etc. - set to 50-60 seconds, not adjustable.
Do you view these cloud clips the same way you view a picture taken with an image sensor?Also, is this different versus a streaming option?
Alarm.com Cloud Video is an add-on service. You can view recorded video in the same app/website, download clips etc., but it is completely separate from Image Sensors.
Live View streaming is always available with Cloud Video. The base level supports 4 cameras and 1000 clips/month. Additional levels increase as shown on our service plan page here.