The trick is in pairing the devices. It’s a frustrating process, and there’s almost no documentation for it.
You say that you ran into problems and had to re-scan. Does that mean you used the Repair function of the Vera user interface to reconfigure the lock? Or did you completely remove and re-add the lock to Vera? Also, are you trying to add the device to the 2Gig panel first, or the Vera?
The issue here could be many things, but given the description I’d guess one of two.
If you used the repair function, unfortunately due to the nature of battery operated z-wave devices, unless the Vera is within just a few feet of the lock, the reconfiguration will not go smoothly. When learning devices into the Vera or re-configuring nodes, you’ll either need to bring the Vera to the device or vice-versa. Reconfiguration is a multi-step information transfer. You can follow the progress by watching the lock’s device icon in the Vera user interface. Be sure that the configuration was completed successfully, otherwise the lock will not accept commands properly.
If, on the other hand, you removed and re-added the lock to the Vera controller, you must reset and then re-learn the 2Gig controller as the secondary controller. It’s frustrating, but Vera will not automatically update the 2Gig panel on new devices that have been added after the 2gig panel that I have seen, nor have I had any luck forcing this update. Whether this is a limitation of Vera or 2Gig I am uncertain. However, to ensure that everything is integrated properly, all z-wave devices must be added to Vera prior to assigning the 2Gig panel as the secondary controller. No z-wave nodes are to be individually added to the 2Gig.
Under the advanced tools section in the 2Gig z-wave menu you’ll find the option to reset the controller right next to the button used to learn the 2Gig into the Vera Lite. Reset the controller to delete all devices on the 2gig panel, verify your z-wave devices function through Vera, then re-learn the 2Gig panel as the secondary controller as you had done before. The most important part here is to mind the location of the Vera Lite in relation to the 2Gig panel. The Vera must be within just a few feet of the 2Gig panel to ensure information for all devices is properly shared. I have personally seen devices missed by the 2Gig panel simply because the Vera was 13 feet away instead of 3. I recommend unplugging the Vera Lite, running off of battery, and just using the physical “+” button while standing next to your 2Gig panel in order to re-learn.
So, steps to take in order to control the lock via ADC and Vera (not considering other nodes):
- Unplug the Vera Lite and hold down the battery button on top of the unit for a few seconds to start up in battery mode.
- Bring the Vera within 3 feet of the lock.
- It is important you completely remove the lock first, so press the physical “-” button on the Vera to remove a device, then remove the lock from any and all networks by initiating network discovery (for example, if using a Yale lock, press master code, #, 7, #, (1 or 3 depending on the lock), #.)
- Once removed, press the “+” button on the top of the Vera to initiate adding the device, then the same sequence on the lock(for Yale: master code, #, 7, #, 1, #.)
- Wait 90 seconds to ensure information transfer, then bring the Vera within 3 feet of the 2Gig Control Panel.
- Press “Reset Controller” in the 2Gig Control Panel’s Z-wave toolbox.
- Press the “+” button on top of Vera.
- Press the “Learn Controller” button in your 2Gig’s Z-wave toolbox.
- Remain within 3 feet of the panel, your 2Gig panel will immediately perform a network check which can take a few minutes.
- Access the Z-wave device list on the 2Gig panel and ensure all devices were shared.
- Name devices in ADC and test.