Using Z-Wave Devices with 2GIG and Alarm.com

I recently purchased a Z-wave light switch and a Z-wave thermostat I would like to control through alarm.com.

Excellent! We are here to help!

Which devices did you purchase? If we know the proper brand and model number we can better assist.
Have you tried enrolling them in your panel already?

For the best communication you will want to bring the panel close the the Z-Wave device’s installation point when learning it in. Then, when all Z-Wave devices are properly enrolled, you will want to run a Network Rediscovery from the panel.