The 2GIG panel wiring leads connecting to the +/- terminals in the panel should connect to a 14V power supply that typically plugs into a wall outlet. The power supply looks like this:
Sensors Going Offline When Away When we travel for a few days I occasionally get Alarm.com alerts that one or more wireless sensors have gone offline. Interestingly this never seems to happen when we are home
The malfunction or offline trouble condition indicates the device, typically a sensor or Z-Wave device, is having trouble communicating with the panel. Generally speaking, the issue can be resolved via the following means:
- Verify that the device is still active and powered on.
- Power cycle the device.
- Verify there is nothing that could be interfering with communication, such as range (distance from sensor to panel, or Z-Wave device to nearest repeating node).
- If applicable, verify the batteries are charged. If uncertain, try replacing the batteries. Borderline low battery levels on alarm sensors and Z-wave locks are a common cause of intermittent signal trouble.
Steps on how to resolve a malfunction can be found here
Yale Z-Wave Lock State Reporting For about the past year my Yale Z-Wave door locks have not been reporting their state accurately through the current system. It will show a lock as locked when it is actually…
There can be a number of causes for a Z-Wave lock not reporting correct status. Power issues with drained batteries or off brand batteries. Z-Wave communication issues due to range or lack of repeating nodes, physical issues with the lock like the bolt not fully extending when the door is closed.
Parts List Check I have put together a parts list and just want to make sure I have everything I need to get up and running…
Everything in the image is compatible with one another and should work with the devices you currently use.
The IQ Panel 5 and IQ Remote PGs will include their own power supply that must be used when powering the panel. Existing cables in the wall can be used so long as they meet the specs outlined in the manual.
For the IQ Panel 5, from page 11:
- 12v⎓DC Transformer: Use 18AWG (0.75mm2) wire no longer than 98.5ft (30m) to ensure sufficient power is received at the panel.
- The minimum permissible wire size shall not be smaller than 22 AWG (0.33mm2)
** 12v⎓DC power supply output shall not exceed 15VA (15W) under any conditions
For the IQ Remote, from page 9 of the corresponding manual:
- 12vDC Transformer: Use 18AWG wire no longer than 98.5 ft to ensure sufficient
power is received at the panel.
- The minimum permissible wire size shall
not be smaller than 22 AWG