We’re reaching out to keep you informed about the significant winter storm currently affecting large areas of North America, including freezing temperatures, snowfall, and severe weather.
Our monitoring teams are fully prepared for this event, with enhanced staffing and resources in place to ensure uninterrupted operations. We’re closely tracking the conditions and making real-time adjustments to deliver reliable service.
Rest assured, our priority remains on maintaining seamless service, handling emergency signals promptly, and resolving any issues as quickly as possible. That said, due to heightened activity in storm-impacted regions, you may experience brief delays in processing non-emergency events during peak times.
We truly appreciate your patience and partnership as we work through this together. If you have any immediate concerns, our support team is here to help—please don’t hesitate to contact us.